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Basics of Insurance
Key features of AB PM JAY
Stakeholders in AB PM-JAY
Eligibility Criteria for AB PM-JAY
Ways to Check Eligibility
Overview of Key Sytems in AB PM-JAY
Providing Information to Beneficiaries
Roles and Responsibilities of Arogya Mitra
Introduction Use of Computers and Electronic Devices
Hardware Devices
Working with Biometric Devices and QR Scanner
Privacy,Confidentiality and Security of Beneficiary Data
Introduction to Episode
Introduction to Arogya Mitra Sahayata Kendra Operations
Preparation for Arogya Mitra Sahayata Kendra Operations
Ayushman Bharat PM-JAY Ticketing Process
Grievance Redressal
Fraud Control
Introduction
BIS Process Workflow
Documents Necessary for Creating a Golden Record
Introduction to the BIS Portal
Search a Benificiary in BIS
Collect & Upload Individual Identification Documents
Collect & Upload Family Identification Documents
Approval Process and Print PMJAY e-Card
Add a Family Member to BIS
Introduction
Hospital Layout and Internal Processes
Introduction to TMS
TMS Process Workflow
Introduction to the TMS Portal
Patient Registration in the TMS
Conversion of a Patient to IP OP in the TMS
Package Selection
Initiate Pre-authorization in the TMS
Treatment Surgery and Discharge Updation in the TMS
Claims Initiation and Payment
Claims Initiation and Payment
Exception Scenarios in the TMS
Understanding Documents and Attachments in the TMS
Cases search in the TMS
Maintain interpersonal relationships with patients, colleagues and others
Maintain professional standards of grooming and conduct
Health and safety practices at the workplace
Best Practices in AB PM-JAY
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